When your garage door works properly, your life is relatively easy. Your garage provides you with a safe place to put your car at night. It keeps you from having to get out of your car during inclement weather, and it lessens wear and tear on your vehicle’s paint job. At Ingstrup Construction in Kalamazoo, we know that garage door repair will probably be the last thing on your mind until your door doesn’t work correctly. Because a broken or ill-repaired garage door can be more than just a safety hazard and inconvenience, it is important to find the right company to provide you with repair service.
License and Insurance
If you hire a company to do garage door spring repair, you want to make sure that the company has the proper licensing and insurance. You do not want to have to pay for an employee who is injured on the job, but if the company doesn’t have insurance, you could end up liable for any insurance costs if someone were to be hurt.
Companies that repair garage springs should have some sort of history behind them. You don’t want to get caught in some sort of scam, and a company with a history can help you avoid that. You can get references, check the Better Business Bureau for complaints and check online to see what people are saying about the business. A company with a track record will be more likely to stand behind its repairs in the future since the business has proven that it can weather different economic storms. A company’s warranties and guarantees are only in force for as long as that company remains in business. While past results do not necessarily guarantee future results, they can be a good indicator of whether or not the business will be around to service its warranties.
Any business worth it’s salt will be able to provide you with excellent customer service. The person that you talk to should be able to provide the information that you want and give you an estimate for the repair you need. Whether you need a garage door cable repair in Kalamazoo or your door needs something else, customer service should be a no-brainer. If you feel like the business isn’t giving you a fair shake or there seems to be something shady going on, do not hesitate to find another service. After all, in America, you should have a choice of service providers.